Ai-Powered
Insurance
Ecosystem

World’s First

For Workers, Employers, & Insurance Carriers

A smarter, simpler way to do insurance.

Finally:

Meet INA:

[Insurance Navigation Analytics]

Introducing INA – the world’s first AI system reshaping how workers, employers, and insurance carriers interact and thrive.

INA uses data analytics and augmented intelligence to not only refine insurance systems and workplace environments but to also forge a path towards a more harmonious world.

Step into the future with INA, where technology doesn’t replace humans, it empowers them to function with unparalleled efficiency and compassionate care.

Transforming Insurance and Workplaces with AI

Using hundreds of data points related to positive outcomes,
INA reveals the root cause of risk & identifies what really matters on each specific claim. This produces better outcomes while saving time & money.

— Gary Lavoie, CEO

Talk to INA

Who better to explain INA than INA?!

Experience a preview of how INA can transform your organization.
Have a real-time conversation with INA now and uncover the potential for smarter insurance and workplace solutions.

Curious to see how INA can serve you & your organization? Go ahead, just ask her…

As Seen In:

For Workers:

The INA App

A Safe Space to Voice Concerns and Access Personalized Support

For workers navigating the complexities of modern work environments, the INA App is your ultimate ally. Designed to bridge the gap between you and a more fulfilling work life, INA offers a direct line to voice your concerns, access personalized wellness resources, and receive expert guidance on insurance matters like workers’ comp.

How INA Supports Workers:

  • INA provides a secure platform for workers to anonymously voice their concerns and issues within the workplace. This feature ensures that workers can speak up about their work environment, interpersonal challenges, or any other issues without fear of reprisal, promoting a culture of openness and accountability.

  • Workers gain access to a wide array of personalized resources through INA. This includes wellness programs, ergonomic advice, professional development tools, and mental health support. By tailoring resources to individual needs, INA helps workers achieve personal and professional growth while fostering a healthier work-life balance.

  • INA simplifies the often complex process of dealing with insurance claims, including workers' compensation. By offering step-by-step guidance, INA demystifies insurance policies and procedures, empowering workers to navigate these systems with confidence and receive the support they are entitled to.

  • Beyond individual support, INA plays a crucial role in holding employers and insurance carriers accountable to providing the best support possible. Through regular surveys and feedback mechanisms, INA collects insights on workplace culture, satisfaction levels, and safety conditions. This data is then used to inform employers and insurers about areas in need of improvement, ensuring that they take actionable steps to address workers' concerns.

  • INA's approach to worker support is not only reactive but also proactive. By continuously learning from interactions and analyzing workplace data, INA identifies potential risks and issues before they escalate. This allows for timely interventions, such as recommending ergonomic adjustments or highlighting the need for mental health days, thereby preventing workplace injuries and stress-related issues.

  • INA ensures transparency in her operations, giving workers insight into how their feedback is being used to drive change. This transparency builds trust between workers, employers, and insurance carriers, creating a more cohesive and supportive work environment.

Supporting Workers Through
Advocacy, Access, & Accountability

Safe & Secure Reporting

Report real-time feedback and workplace issues safely & anonymously.

Wellness Resources:

Access personalized resources for safety, wellness, and professional growth.

Insurance Navigation:

Easily navigate insurance claims while INA holds employers & insurances accountable to providing top-notch care.

For Employers:

INA’s CEO Smart Dash

For employers committed to fostering a vibrant, safe, and productive work environment, INA stands as a transformative ally. This advanced AI-driven platform equips you with the tools and analytics needed to deeply understand your team's needs, identify potential risks before they become issues, and make informed decisions that benefit everyone involved.

Optimize Your Workplace with Data-Driven Insights

How INA Empowers Employers:

  • INA employs advanced data analytics to foresee and mitigate workplace risks. By analyzing patterns in employee feedback and environmental factors, she identifies potential issues before they escalate, allowing employers to take preemptive action to safeguard their workforce.

  • Through regular, anonymous surveys facilitated by the INA App, employers gain deep insights into the workplace culture and employee satisfaction. This feedback loop enables the identification of areas for improvement and helps foster a supportive and engaging work environment.

  • The CEO Smart-Dashboard, a cornerstone of the INA system, provides a comprehensive overview of organizational health. It aggregates data from various sources, offering employers a real-time snapshot of their operations, which aids in making informed, strategic decisions quickly.

  • INA guides employers in implementing effective safety measures and wellness programs. By promoting ergonomic practices, mental health support, and professional development opportunities, INA helps create a workplace that supports employees' well-being and productivity.

  • A safer, happier workplace results in fewer accidents and insurance claims, directly impacting the organization's financial health. INA's focus on preemptive risk management and workplace improvements leads to significant cost savings, reducing expenses related to workers' compensation and insurance premiums.

  • INA not only equips employers with the insights and tools necessary for enhancing their workplaces but also champions a culture of accountability and transparency that extends to insurance carriers. By facilitating an open feedback loop and monitoring the implementation of workplace improvements, INA ensures that employers are actively taking steps to better their environments.

    Furthermore, INA's comprehensive analytics hold insurance carriers accountable to providing optimal support and services to both workers and employers. This dual focus guarantees that improvements in workplace culture, safety, and operational efficiencies are matched by equally high standards of insurance support, leading to a holistic enhancement of the work ecosystem.

Empowering Employers Through Insight, Efficiency, & Increased Savings

Cultural Insight:

Elevate workplace culture and improve acquisition & retention with actionable employee satisfaction metrics.

Risk Intelligence:

Proactively detect & neutralize workplace risks before they escalate using predictive analytics

Efficiency & Savings:

Reduce accidents, absenteeism, and insurance claims — directly improving your bottom line.

For Carriers:

INA’s Absenteeism Management System

Step into a world where insurance works smarter, not harder. This AI-powered ecosystem streamlines processes, enhances client satisfaction, and boosts operational efficiency, ensuring carriers can turn a more effective, advocacy-driven approach into reality. With INA leading the way, elevate your market position and transform how insurance is perceived and delivered, marking your organization as a leader in the new era of insurance excellence.

Ai-Powered Advocacy-Based Claim Management

How INA Equips Insurance Carriers:

  • INA revolutionizes claims management through her advanced AI-driven ecosystem, enabling carriers to process claims with greater speed, accuracy, and efficiency. This capability significantly reduces the administrative burden and enhances the claims experience for both carriers and claimants.

  • Beyond claims, INA extends her technological prowess across all areas of insurance operations, including underwriting, case management, and loss control. By covering every facet of the insurance landscape, INA ensures carriers are equipped with the tools to operate more efficiently and effectively.

  • Leveraging the power of data analytics, INA provides carriers with actionable insights into risk assessment, policyholder behavior, and market trends. This data-centric approach empowers carriers to make informed decisions, optimize policies, and anticipate industry shifts.

  • INA's platform is designed to support optimal return-to-work strategies, facilitating better outcomes for individuals on workers' compensation or disability leave. Through targeted interventions and support, carriers can minimize claim durations and promote healthier, faster recoveries.

  • INA fosters a transparent relationship between insurance carriers, their clients, and employers. By providing clear, accessible insights into claims processes and outcomes, INA helps rebuild trust in the insurance industry, demonstrating carriers' commitment to fairness and client well-being.

  • The culmination of INA's functionalities is seen in the elevated level of service quality and client satisfaction. Carriers can achieve unparalleled operational excellence, ensuring that their services not only meet but exceed client expectations, thereby strengthening client relationships and enhancing market competitiveness.

Equipping Carriers with
Speed, Accuracy, & Excellent Outcomes

Claims Efficiency

Revolutionize your claims process with unmatched speed and precision — processing claims in as little as 90 seconds.

System-Wide Excellence:

From underwriting to case management, INA covers all facets of your operations, ensuring comprehensive efficiency.

Optimal Outcomes: Leverage data-driven insights for superior return-to-work outcomes, minimizing costs and maximizing client well-being.

How It Works:

The INA Ecosystem Explained

Step 1: Data Collection from Employees

At the core of INA's ecosystem is the data collected directly from employees. Through the INA App, employees can anonymously voice concerns, report issues, and provide feedback on their workplace environment. This process ensures that employee voices are heard without fear of repercussions, fostering a culture of openness and trust.

The INA ecosystem is a comprehensive AI-driven network designed to revolutionize the way workplaces operate, insurance is managed, and employees interact with both. Here’s how the entire system works to create safer, happier, and healthier work environments:

Step 2: Insightful Feedback to Employers

The data gathered from employees is analyzed and transformed into actionable insights for employers. This feedback loop enables employers to understand their workplace culture deeply, identify areas of improvement, and recognize risk factors before they escalate into incidents. Employers receive a dashboard view of employee satisfaction, safety concerns, and potential hazards, allowing them to create targeted interventions for a safer, more engaging work environment.

Step 3: Proactive Risk Management

With insights in hand, employers can proactively address potential risks, preventing incidents before they occur. This not only ensures a safer workplace but also makes the company more insurable, reducing insurance costs and improving the overall financial health of the organization.

Step 4: Data Integration for Insurance Carriers

The information collected at both the employee and employer levels is then fed back to insurance carriers, providing them with accurate, reliable data they can trust. INA uses hundreds of data points related to positive claim outcomes to enable carriers to deploy targeted services quickly and effectively. This ensures that carriers have all the necessary information to manage risks and support their clients efficiently.

Step 5: Support Across Absenteeism Events

Should an absenteeism event occur, INA is there to support all parties involved:

  • For Workers: INA offers guidance through the insurance claims process, ensuring they understand their rights and options, and receive the support they need quickly.

  • For Employers: INA helps manage the incident's impact on the company, providing strategies to reduce costs and maintain productivity.

  • For Carriers: INA streamlines the claim process, enabling quick and accurate service deployment, ensuring the right support is provided at the right time.

Step 6: INA Academy

INA Academy is an integral part of the ecosystem, offering educational resources and training to workers, employers, and carriers. It's designed to equip all parties with the knowledge necessary to foster a worker-centric culture and implement advocacy-based claims models effectively. Recognizing that cultural change requires new ways of thinking and acting, the INA Academy facilitates the transition from theory to practice. Covering topics from workplace safety to personal health and wellness, along with claim-specific trainings, the Academy ensures that the principles of safety and advocacy are not just envisioned but realized in day-to-day operations.

The Result: A Holistic Advocacy-Based Approach

INA’s ecosystem adopts a holistic, worker-centric, advocacy-based approach to workplace and insurance management. By ensuring that all parties have access to the information and support they need, INA makes the process faster, easier, and more enjoyable for everyone involved. This innovative approach not only enhances workplace safety and health but also improves the insurance claim process, setting a new standard for industry best practices.

“We all know what winning culture looks like. Positive outcomes don’t just happen without intention, and we all participate in this process. Re-define the outcome, build the scoreboard, and move forward together. It’s that easy.”

— Gary Lavoie, CEO

Meet The Team

  • Jordan Gillespie

    Chief Operating Officer

  • Zach Lawson

    Chief Technology Officer

  • Kari Barnes

    General Counsel

  • Lara Lavoie

    Co-founder & Board Member

  • Rob Donahue

    VP - People Operations

  • Judesther Marc

    Business Intelligence Officer

  • Haleigh Moore

    Chief Marketing Officer

  • Jennifer Barrett

    Business Development Officer

  • Marty Watts

    VP - Client Succes

  • Marty MacInnis

    VP - Advocacy & Navigation

  • Mike Chartrand

    Tempus Co-Founder / Director of Voc Rehab

  • Dave Pelletier

    Chief Financial Officer

  • Amy Eweka

    Executive Intern - Tech

  • Isabella Lavoie

    Executive Intern - Finance

  • Fred Frey

    Sales & Marketing Advisor

  • Amanda Osmer

    Culture Pioneer

  • Jessica Prieto

    Culture Pioneer

  • Scott Weden

    Culture Pioneer

  • Jeff Keeler

    Board Member

  • Paul Hrycuna

    Leadership Advisor

  • Jake Keeler

    Board Member

  • Gary Lavoie

    Founder & CEO

What People Are Saying

While we have always prided ourselves on having a good grasp of our workplace environment, INA's data-driven insights will reveal areas for improvement that we hadn't previously identified. The detailed feedback is set to be a game-changer for us, acting like a pulse on every aspect of our employees' experience – from job satisfaction to workplace safety.

— Business Owner, NH

Workplace culture is our top priority, and we see INA as a key player in transitioning from theory to practice. We expect it to provide us with a clear path to implement meaningful changes. With INA's support, we will have a method to give our workplace a voice, addressing the issues that truly matter to our team.

— Business Owner, NH

I’ve never seen anything like this!

— Insurance Carrier CEO, New England

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